Shipping & Payment Information
Thank you for shopping with Veronica Lilly Designs. We are committed to providing a seamless shopping experience and ensuring your jewellery arrives safely and beautifully packaged.
All orders are processed within 1–3 business days unless otherwise stated on the product listing.
During peak periods, product launches, sales, or public holidays, processing times may be slightly extended. We appreciate your patience and understanding.
We currently ship Australia-wide using trusted postal and courier services.
Estimated delivery times:
Delivery timeframes are estimates only and may vary depending on your location and carrier delays.
International shipping may be available on selected orders. Shipping costs and estimated delivery times will be calculated at checkout.
Please note that customers are responsible for any customs duties, taxes, or import fees charged by their destination country.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Please ensure your shipping details are entered correctly at checkout.
Veronica Lilly Designs cannot be held responsible for delays, losses, or additional charges resulting from incorrect delivery information supplied by the customer.
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in lodging an enquiry with the shipping carrier.
We offer secure online payment options to make shopping easy and convenient.
Accepted payment methods may include:
All payments are processed securely through trusted third-party payment providers.
Veronica Lilly Designs does not store or have access to your full credit card details.
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email, please check your junk or spam folder before contacting us.
If you have any questions regarding shipping, delivery, or payment options, please contact us:
Veronica Lilly Designs
Email: veronicalillydesigns@gmail.com
Website: www.veronicalillydesigns.com.au
Thank you for choosing Veronica Lilly Designs. We appreciate your support and look forward to helping you shine with jewellery designed to be treasured.